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Helping a loved one or family member with hearing loss

Admitting to a hearing loss can be difficult and helping someone with a hearing loss can also be hard. Hearing losses occur so gradually, it is easy to not realize you are missing things. Often family members notice the hearing difficulty before you do.

A FREE No Obligation Hearing Assessment can be carried out at a time of convenience for you and your loved one, allowing you to support and encourage them.

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Keeping your ears Clean and Healthy

Ear-wax is always present in our ears and is their natural cleaning mechanism: wax is good! However, if this wax becomes excessive and blocks the ear canal, it can significantly reduce your hearing.

Using gentle Micro-Suction, our highly skilled Clinicians can remove excessive wax quickly and comfortably. With appointments available from Monday to Saturday we can do this at your convenience.

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Why do ears get blocked?

Ear wax serves a purpose, but its overproduction or impaction can create blockages in the ear canal. Most blocked ears occur naturally, but these can be worsened from fingers or cotton buds pushing ear wax back into the canal, where it can no longer work its way out of the body.

Ears are usually self-cleaning, so avoid pushing anything inside them. Instead, allow the earwax to naturally work its way free, and simply clean your outer ears daily with a damp cloth. However, if this is too late and you are dealing with blocked ears, help is at hand.

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Ear wax / Ear Blockage removal service

Wax removal appointments incur a standard fixed cost, irrespective of the amount of wax which needs to be removed. If you’re uncertain whether ear wax is causing your hearing issue or whether our ear wax removal service can help, drop into your nearest clinic, and our experienced staff will take a quick look free of charge.  However, our clinics are busy, so it may not be possible for the wax to be removed unless an appointment is scheduled.

Ear Infections
Whilst most ear blockages are due to a build-up of ear wax, blockages can also occur due to infections in the outer or middle ear. If you are experiencing any pain or a wet discharge in your ear, you may have an infection.  An ear cleaning appointment can certainly help in this regard, but you will most likely need to visit your GP following this for further treatment to combat the infection.  Our friendly clinicians will steer you in the right direction in this regard.

Professional ear cleaning fees:

  • Wax / Ear Blockage Removal Appointment = $65
  • Wax Removal Follow-up = $55

Please note: Ear wax hardens over time. If a blockage has gone untreated for an extended period, it may be too impacted to be fully removed comfortably in a single session. In these cases, we may recommend the use of wax softening drops and a follow-up appointment to ensure a thorough and comfortable removal.

Meet our Directors, Samantha & Steven Foster

Samantha and Steven opened Hear Again in 2013 in their home town of Whangaparaoa in Auckland. Originally both from Yorkshire in the UK, they moved to New Zealand in 2006, initially living for 4 years in Hamilton before moving to the beautiful Hibiscus Coast.

Steven qualified as a Registered Hearing Aid Dispenser (RHAD) in the UK in 1998 and oversees all of the Clinical aspects of the company. With a background in Finance, Samantha oversees the Operations of the business.

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Both are passionate about improving the hearing of the many thousands of clients who visit their 3 clinics. They are committed to making your journey to better hearing as easy as possible and believe they should always be treating the person, not just the hearing loss. This passion is shared by the whole team at Hear Again.